Privacy Policy

Wolves Thread we respects the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, share, and protect your personal information when you shop with us.

1. Information We Collect

We collect only the information necessary to fulfill your orders and provide our services:

• Name, shipping address, billing address, phone number, and email address.
• Payment details for processing orders. Payments are securely handled through third-party gateways like Razorpay or direct bank transfer. We do not store your card details.
• Cookies and tracking data (Facebook Pixel, Google Ads) to help us improve your experience and show relevant ads.

2. Use of Personal Information

We use your information to:

• Process and deliver your orders.
• Communicate order updates and answer your queries.
• Send you information about new products, offers, or services.
• Improve our website and services.
• Comply with applicable laws and respond to legal requests.

3. Sharing of Information

• We do not rent, sell, or share your information with other companies for their marketing without your consent.
• We may share your details with trusted partners (like delivery services and payment gateways) to complete your orders.
• We may disclose information to law enforcement if required by law.
• In case of a business merger or sale, your data may be transferred as permitted by law.

4. Cookies & Tracking

We use cookies and similar tools to recognise repeat visitors, remember preferences, and show relevant ads through Facebook, Google, or other platforms. You can disable cookies in your browser settings, but some website features may not work properly if you do.

5. Your Rights

You can:

• Review and update your information by emailing us at info@wolvesthread.com
• Request to delete your personal data by contacting us. Note: some data may be kept as required by law or for legitimate business purposes (like fraud prevention).

6. Security

We use reasonable security measures to protect your data. However, no system is 100% secure online. We are not liable for any loss or misuse of data due to causes beyond our control (Force Majeure).

7. Grievance Redressal

For any privacy-related concerns, please contact:

Name: Deepak
Phone: +91 7290010234
Email: deepak@wolvesthread.com